diamond exchange
diamond exchange
This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 6912299271
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This method eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
To complete the process, first, check your internet connection for a strong signal. If you still experience issues, click "send OTP" and wait for a specified time. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number you have. If the number has changed, submit your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve any issues with logging in to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the new version, you'll be able to log in and continue playing. This should fix any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. This means you can access your hard-earned game rewards but not any additional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically facilitate a 30-minute to 3-hour process. However, payments may occasionally be delayed, requiring users to wait up to 24 hours. This delay can be unpredictable, but the app's standard processing time remains relatively quick.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any earnings from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, navigate to the settings and check your transaction history to see if your withdrawal request is pending. If it's not showing, don't worry, as the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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